Privacy Policy — House of Leen

Effective Date: 17 – 09 – 2026

At House of Leen, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or communicate with us.

  1. Information We Collect

When you place an order or interact with House of Leen, we may collect information including:

  • Full name
  • Contact number
  • Email address
  • Billing and shipping address
  • Measurements and sizing information, where required
  • Order and purchase details
  • Payment-related information
  • Information shared with us through customer support or social media
  • Photographs or videos provided in relation to an order, alteration, defect, or exchange request

We only collect information that is reasonably necessary to provide our products and services.

  1. How We Use Your Information

Your information may be used to:

  • Process and fulfil your orders
  • Arrange shipping and delivery
  • Process payments
  • Provide customer support
  • Assist with sizing, alterations, and custom requirements
  • Process eligible exchange requests
  • Communicate with you regarding your order
  • Send updates, offers, or information about House of Leen where applicable
  • Improve our products, services, and customer experience
  • Comply with applicable legal and regulatory requirements
  1. Payment Information

Payments may be processed through third-party payment service providers. House of Leen does not intentionally store your complete debit card, credit card, UPI, or banking credentials.

Payment information is handled by the relevant payment service provider in accordance with its own privacy and security practices.

  1. Sharing of Information

We do not sell or rent your personal information to third parties.

Your information may be shared with trusted service providers only when necessary to fulfil your order or provide our services. This may include:

  • Delivery and logistics partners
  • Payment service providers
  • Website and technology service providers
  • Professional service providers where required for legitimate business purposes
  • Government authorities or legal entities where disclosure is required by law

Such information will be shared only to the extent reasonably necessary for the relevant purpose.

  1. Data Security

We take reasonable administrative, technical, and organisational measures to protect your personal information from unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

  1. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and provide a smoother shopping experience.

You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

  1. Marketing Communications

Where applicable, we may use your contact information to communicate information about new collections, launches, offers, or other updates from House of Leen.

You may opt out of promotional communications at any time by contacting us or using the unsubscribe option provided in the communication.

  1. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including order fulfilment, customer service, accounting, legal, and regulatory requirements.

  1. Third-Party Links

Our website or social media pages may contain links to third-party websites or services. House of Leen is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

  1. Children’s Privacy

Our services are not intentionally directed towards children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.

  1. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information where legally applicable
  • Withdraw consent where processing is based on consent
  • Opt out of promotional communications

To exercise any applicable rights, please contact us using the details provided below.

  1. Changes to This Privacy Policy

House of Leen may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws.

Any updated version will be published on this page with the revised effective date.

  1. Contact Us

For questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact:

House of Leen by Prabhleen Kaur

Email: [Insert Email Address]

Phone/WhatsApp: [Insert Contact Number]

Address: [Insert Business Address]

By using our website or placing an order with House of Leen, you acknowledge that you have read and understood this Privacy Policy.

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